1. Eligibility for Returns

• Returns are accepted only if the product is damaged, defective, or incorrect.
• Return requests must be made within 3–7 days of delivery.
• Items must be unused, unopened, and in original packaging.
• Used or improperly handled products are not eligible.

2. Non-Returnable Items

• Opened perishable food items.
• Sale or discounted products (unless defective).
• Custom or bulk orders.

3. Refund Process

• Returns will be inspected before approval.
• Approved refunds will be processed within 7–10 business days.
• Shipping charges are non-refundable unless it’s our mistake.

4. Exchanges

Exchanges are allowed only for defective or incorrect items. If unavailable, a similar product of equal value may be provided.

5. How to Initiate a Return

Contact us with your order details:

Email: dryhoseteam@gmail.com
Phone: +91 90233 29948

6. Important Notes

• Customers bear return shipping costs unless the product is defective.
• Pack items securely to avoid damage.
• We reserve the right to reject invalid return requests.

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